Shipping policy
Shipping Policy
Last Updated: 9/26/2023
Thank you for choosing Achievement Tattoos! We strive to ensure that your order reaches you promptly and securely. Please take a moment to review our shipping policy to understand how we process and deliver your purchases.
1. Order Processing:
- All orders are processed within 2 business days (excluding weekends and holidays) after receiving full payment.
- You will receive a confirmation email once your order is processed, which will include tracking information.
2. Shipping Rates:
- Shipping rates are calculated at the checkout page based on live carrier rates.
- Orders over $50 qualify for free standard shipping within the continental US.
3. Shipping Times:
- Standard Shipping: Estimated delivery time is calculated on the checkout page.
- Expedited Shipping: Estimated delivery time is calculated on the checkout page and we give priority to processing express orders.
4. International Shipping:
- We offer international shipping to select countries. Please refer to our checkout page for a list of eligible destinations and associated shipping rates.
5. Customs and Duties:
- International orders may be subject to customs fees, import duties, taxes, or other charges as determined by the destination country's customs regulations. These fees are not included in the item price or shipping cost and are the responsibility of the buyer.
6. Lost or Stolen Packages:
- Achievement Tattoos is not responsible for lost or stolen packages. If you believe your package has been lost or stolen, please contact the carrier or local authorities for assistance.
7. Address Accuracy:
- It is the responsibility of the customer to provide accurate shipping information. Achievement Tattoos is not liable for any delays or losses due to incorrect or incomplete addresses provided by the customer.
8. Delivery Issues:
- If you experience any issues with your delivery, please contact us at sales@achievementtattoos.com with your order number and a description of the problem. We will work with the carrier to resolve the issue.
9. Returns Due to Shipping Errors:
- If your order is returned to us due to an incorrect address provided by the customer, refusal of delivery, or failure to collect the package from a designated pickup location, additional shipping charges may apply to reship the order.
10. Tracking Your Order:
- Once your order is shipped, you will receive a tracking number via email. You can track the status of your shipment using this number on our website or the carrier's website.
If you have any further questions or require assistance, please don't hesitate to contact our customer support team at sales@achievementtattoos.com
Thank you for choosing Achievement Tattoos!